PRIVACY POLICY

Effective Date: April 1, 2024

1. Introduction
Welcome to Cold Air Rentals. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services.

2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and payment information.
- Usage Data: Information about how you use our website and services, including IP addresses, browser types, operating systems, and the pages you visit.
- Communication Data: Information from your communications with us, such as customer support inquiries.

3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services.
- Processing transactions and managing your orders.
- Communicating with you, including sending updates, promotional materials, and responding to inquiries.
- Improving our services and website functionality.
- Ensuring security and preventing fraud.

4. SMS Opt-In and Phone Numbers
If you choose to opt-in to receive SMS communications from Cold Air Rentals:
- Collection: We will collect your phone number and any related information necessary for providing SMS services.
- Use: Your phone number will be used exclusively for sending you SMS messages related to our services, promotions, and updates that you have opted in to receive.
- Non-Disclosure: We will not share, sell, rent, or otherwise disclose your phone number to any third parties for their marketing purposes or for any other use beyond the scope of our SMS communications.

5. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and IT support.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving text messages when filling out the contact form by unchecking the box. 
- Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Opt-out of SMS communications by replying "STOP" to any message you receive from us.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Cold Air Rentals  
112 E Davidson Avenue, Gastonia, NC 28054
info@coldairrentals.com

By using our services, you agree to the terms of this Privacy Policy. Thank you for choosing Cold Air Rentals.